The Rising Usage of Shopping Apps – Increasing Engagement and Sales Using Shopping Apps [Infographic]

Mobile apps have become so common so much that it is estimated that there are 493 million mobile apps downloads per day. But the big question is, “does my business really need an app?” well, the answer depends on so many things. Mobile apps can…

How to Train Your Chatbot and Make the Most of It

Every industry has become consumer-focused in present world. The idea is always how to improve customer delight. We have customer support agents working 24/7 for us and providing support for different services and products. With time, a business tries to work in a smarter way….

Lee Norris, Stuart Minkus Of Boy Meets World, Having Sex Change To Become Chanel West Coast Is False

Lee Norris having a sex change to become actress Chanel West Coast is false. Norris is better known as Cory Matthews’ nerdy middle school classmate Stuart Minkus on “Boy Meets World.” There is no truth to a rumor circulating social media that Norris became West…

How to Segment Your Emailing Database Effectively?

Segmentation occupies (and if it is not yet, it will have to become) a central place in the emailing and marketing strategies of companies. Segmenting a base of contacts is now within the reach of all. But precisely, what is segmentation concretely? What is it…

5 Must-Ask Questions for Customer Success Calls

In this SaaS day and age, using, switching, or even creating a product has become like a walk in the park. As a direct result, there are software products/tools for everything you can possibly imagine, and a lot of them. In fact, top companies today…

The Age of Intelligent Machines: Manufacturing & AI

The field of Artificial Intelligence (AI) has become so compelling to business and technology professionals that Forrester estimates 58% are researching AI today. There is a problem though: Only 12% are actually using it. So, what’s the hold-up? If AI has the power to improve…

Resolve to Connect Customer Service To Other Teams in 2018

Source: Pexels.com The critical importance of customer service has become increasingly clear to companies across industries. A survey by Forbes magazine found over half of respondents (59%) reported a bad experience caused them to stop buying from a company. On a more positive note, Bain…

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