What Are Cloud-Based Call Centers and Why Choose Them Over On-Premise Call Centers?

Businesses need to step up with the growing customer demands, optimize their existing IT ecosystem and migrate to a technology that can ensure seamless a customer experience which will retain customers in order to stay ahead of the complex competitive environment. Cloud based contact centres…

How Shazam Harnesses the Power of Employee Advocacy

A basic rule that all businesses should apply liberally is that their people are their biggest asset. They only exist because of those people, and will only grow as long as they harness the energy of those humans in the right way. I’m happy to…

What Role Does Social Media Play in Employer Brand?

Social media and employer branding go hand in hand nowadays. It affords businesses of all sizes the ability to showcase their culture, their people, and more importantly, their employer brand. Don’t believe me? Here are 10 of the best employer branding practitioners around to explain why social…

How to Build Collaboration Into Your Company Culture

Collaboration and idea-sharing is the name of the game for most businesses today. Organizations have realized that this is key to innovation and success. A 2016 Neilsen report found that “ideas developed by teams of three or more people have 156 percent greater appeal with…

Where Small Businesses Have a Recruiting Advantage

Take two businesses, competing in the same industry, in the same city, and both trying to fill the same position. The only difference is that one is bigger than the other. Suppose one has 20 employees, while the other has 40. What happens when these…

B2B Digital Transformation – A Primer for 2018

B2B digital transformation demands a lot of businesses. Rapidly evolving technology has forced companies to adapt quickly without always knowing the outcomes. For B2B marketers and new entrepreneurs, it’s important to understand not only the definition of terms like IoT and blockchain. We need to…

Crucial Data Science Trends CEOs Need to Know In 2018

Data is the fuel that drives the engine of today’s businesses. Every process and workflow is aided by insights gleaned from data, which becomes increasingly available with each passing day. Now that the Internet of Things is upon us, it’s possible to collect data on…

What Job Seekers Really Think About SMB Jobs

Small and medium-sized businesses (SMBs) are a lot of things. They’re favorite local hangouts, trusted family-run companies, tight-knit teams, and familiar institutions in their communities. These businesses typically employ 2 to 100 people, and medium businesses employ 100 to 250 people. Though small in size…

3 Things That Blow Your Social Media Credibility (And How to Avoid Them)

Small businesses use social media for different reasons—to share content, to engage in dialogue with their customers, to boost online visibility, and to preserve their online reputation, among other things. One of the most critical reasons to be on social media is that it can…

How to Turn Your Recruiting Failure into Success

There is a lot of great debate at the moment about the value of failure. Why it is important for businesses, managers and team leaders to promote the importance of failure in moving forward and why individuals need to embrace the concept of failure. What…

Copyright © 2018 MINDSCULPT.ME