6 Ways to Recruit and Hire the Best Candidates for Summer Jobs

Sponsored by MightyRecruiter Early reporting suggests that, compared to past generations, today’s younger workers are less concerned with money and more focused on gaining skills and having meaningful early employment experiences. They’re thinking about the long game. By making your summer workplace experience skills-focused, you…

The Six Second Scan: It’s Not as Bad as You Think

When I started my career at Virgin Interactive in the early 90’s, my job was to search through media and find coverage of the organization. This was before the Internet was ubiquitous; I cut out clippings from print publications to determine how Virgin and its…

You’re Doing It Wrong: What to Measure in Customer Service

Image source: Pixabay.com Last week, I shared how early on in my career I managed a technical support and customer service center and service was considered a cost center and a necessary evil. How times have changed, and how far most companies have come in…

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