Are Hairdressers Putting Your Recruitment Business at Risk?

Many recruitment leaders I work with want their recruitment CRM to generate fees, but often recruiters are all too happy to jump back into spreadsheets, LinkedIn, notebooks and “going by memory” rather than use their CRM system properly. The above results in a nightmare for…

The One Scraping Hack That Saved My eCommerce Business

I have noticed lately that many eCommerce guides are focused on the same tips: Grow your social presence Invest in chatbots Create a brilliant AI for your shop Build an AR application While these are all great tips, I’m here to give you just one…

Digital Disruption and Your Workforce

Being anticipatory can mean many things. In some cases, it’s about identifying opportunities for major disruptions that you yourself can introduce (think Uber, Kickstarter and other innovations that set entire industries on their ear.) But being anticipatory also means being aware of outside disruptions that…

7 Things We Have Learned So Far from Gender Pay Gap Reports

As many of you will know, the deadline for this is fast approaching. In an event I attended, I learned that to date only 12% of the c.9,000 employers covered by the regulations have so far published their figures. That means there’s a great many…

Is Your Contact Page a Profit or Cost Center?

Not long ago, many brands began burying their contact information behind interactive FAQs. This design, while effective at deflecting issues, can also make needy customers upset. It has inspired services like GetHuman, which reveals brands’ contact information, and fueled consumer’s top complaint: not being able…

Why Flexibility is Important to Your Recruitment Strategy

It is alarming to still hear the challenges that many individuals have once recruited into an organization that describes themselves as providing “flexibility”. In working with professionals of all ages and all organizational levels, it is still evident that many organizations spruik this right during…

9 Ways to Eliminate HR Bias with Artificial Intelligence

Many discussions have been held on the role of artificial intelligence in HR. HR professionals and thought leaders say that it will accelerate economic growth in the coming few years. By adopting this technology, HR managers and recruiters are becoming more efficient and productive. AI…

A Data-Driven Marketer’s Valentine’s Day Guide to Helping Your Sales Team Fall in Love with You & Your Data

Valentine’s Day is almost here again and many people are scrambling to think of the right gifts and experiences for the people they care about, both at work and in their personal lives. Valentine’s Day would not be complete without Cupid, the most recognized symbol…

3 Ways to Create Opt-In Ideas That Convert

In a time when too many people are relying on social media, I always encourage students to have an email list. In order to grow a list, you need good opt-in ideas that resonate with your audience. That’s why I spend a few modules in…

Customer Service System: How to Find One That Fits Your Business

geralt / Pixabay With so many choices available, selecting the right customer service system for your business isn’t easy. Each member of your leadership team may want different things in the system, but at the end of the day the technology you decide to go…

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