You’re Doing It Wrong: What to Measure in Customer Service

Image source: Pixabay.com Last week, I shared how early on in my career I managed a technical support and customer service center and service was considered a cost center and a necessary evil. How times have changed, and how far most companies have come in…

Ivanka Trump Slammed Over Women’s History Month Tweet [Social Media Reactions]

Wikipedia Ivanka Trump is once again facing criticism over a tweet she shared about a widely-recognized history month. On Thursday, the first daughter and senior adviser to the president celebrated Women’s History Month by reflecting on the empowerment of women throughout history. Her tweet, however,…

Copyright © 2018 MINDSCULPT.ME