What Exactly Is Agile? A Definition of Agile Project Management

In 2001, at Utah’s Snowbird ski resort, 17 software developers got together and produced the groundbreaking Agile Manifesto. It was meant to streamline the software development process by de-emphasizing inefficient practices such as heavy documentation, excessive meetings, and rigid adherence to process. There’s no way…

Small Business Accounting 101: Terms To Know

Two of the smartest things you can do as a business owner are to (a) invest in accounting software and (b) get the help an accounting professional from day one. Both of these steps will help you keep organized books and make smarter financial decisions….

How to Set Up a Help Desk Software Properly With Custom Fields

Properly managing your help desk software is just as important as what solution you choose. Even if you have the best technology, if it’s not properly configured the software can create problems and hostility with its users. One of the best ways to optimize how…

How Do Chatbots Work? A Guide to Chatbot Architecture.

Humans are always fascinated with self-operating devices and today, it is software “Chatbots” which are becoming more human-like and are automated. The combination of immediate response and constant connectivity makes them an enticing way to extend or replace the web applications trend. But how do…

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