The Customer Service Gap

I’ve written about the customer service gap before. The first version referred to the gap between you and your competitors. You want the gap to be wide. It means you are putting yourself further ahead of your competition and picking up market share. The second…

Are You Ready for the Upcoming SSL Deadline?

By June 30, 2018, your website will be required to use a later version of the TLS protocol for secure payment communications. That means if your site is using an old TLS version or SSL, then it will be in violation of the PCI Data…

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